Black paint scratches, swirls, spiderwebs - Mustang Ecoboost Forum
User Tag List

 
LinkBack Thread Tools
post #1 of 1 Old 09-27-2016, 01:23 PM Thread Starter
Junior Member
 
Join Date: Sep 2016
Posts: 2
Black paint scratches, swirls, spiderwebs

I have been having issues with the paint repair on my vehicle since we took delivery on August 17th. When I purchased the car I found the deal online and negotiated the deal before going to the dealer. I arrived to find the vehicle completely dirty but they said they would clean it so I did the test drive and moved forward. Upon delivery, it was 8pm and dark so the car looked perfect. The next day I saw the imperfections in the sun and called the salesperson. He assured me it would be taken care of.

Long story short, they have tried twice to fix the issues and have made it worse. Before taking the second time I had the customer service team and salesperson verify what they would do to the car. They said they would be doing a full polish. When I picked up the vehicle, it was covered in dust, and when I got home, all of the paint issues were still there.

I pursued BBB and Ford Motors directly, but I'm wondering if anyone else had any similar issues. Quote from detailers range from $400 to $800 but I've never worked with a detailer before. Any help or comments are welcomed.
Thanks!
Attached Thumbnails
Click image for larger version

Name:	0923161655d.jpg
Views:	243
Size:	231.9 KB
ID:	793   Click image for larger version

Name:	0923161623a.jpg
Views:	170
Size:	193.6 KB
ID:	801  
Chris Hess is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mustang Ecoboost Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
What did the car wash use on scratches? piros365 Mustang EcoBoost Appearance 1 06-29-2016 09:12 AM
Don't miss: Black Friday Sale at CARiD CARiD Ford Mustang EcoBoost General Discussion 0 11-27-2015 08:21 AM
Black EcoBoost Mustang from OKC clubamericalara Ecoboost Mustang Check In Area 5 12-13-2014 02:52 AM
2015 Mustang Convertible in Oxford White, Black Green Horse Ford Mustang EcoBoost General Discussion 4 02-26-2014 02:06 PM
Official: 2015 Mustang exterior paint colors SVTSteve Ecoboost Mustang Dealers, Purchases & Orders 5 01-27-2014 05:34 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome